RMS II Version 2.1

Please post any questions, comments, or concerns about the new RMS II Version 2.1 update.

Topic areas include:

• Speed of moving from screen to screen
  
• Speed of application startup
  
• New buttons and placement on screen
  
• New screen for accepting payments
• Consolidation of tickets for single signature
  
• Consolidation of all print outs to one screen

Please don't post as anonymous, add your Distributor name and your name to the beginning or end of your post. Thanks!!

Temporary Solution

TEMPORARY SOLUTION:

• To help alleviate some of the “Out Of Memory” issues we recommend the RSM’s use the RMS (Cell phone icon) application when running their route instead of going into RMS II and selecting “Tickets”.

• Using the RMS application will:

o Open the application faster if reboot required.

o Cut back on some of the memory being used by the RMS II application.

How to Change a Truck Number

On Jericho Host Computer

1. Setup new truck information in Jericho

2. Create Truck in Upload/Download service tray
1. Double click Custom IBSA Handheld Service icon in the bottom right hand corner of you computer screen.
2. Click Manage Trucks
3. Click Hide on the RMS II Upload/Downloads box
4. Add the new truck number in the empty box at the bottom of the truck list Make sure it follows the correct format TR##)
   
   

5. Click Save/Exit

On Handheld

*Make sure you have uploaded all information from original truck number to Jericho

Changing Truck Number

1. Click Config icon on the AppCenter, if you are in RMS you must exit RMS first.

2. Once Config screen opens click File --> Admin Login 3. At password screen enter your Handheld Admin Password, click Continue

4. Once all fields become unlocked change the truck name field to the new truck number.

5. Click File --> Save; click OK on Configuration file saved prompt.

6. Click Exit

Downloading Routes for New Truck

1. From AppCenter click Data Transfer
   

2. Once WiFi has started click Tools --> Download Database




3. Wait cursor will appear on screen and it will say "Beginning File Copy"
   

4. Click OK on the Communication Process box and wait for Configuration to load
   

5. Click OK on Communication Process box – Configuration Load Complete and Reboot (press and hold the red power button) handheld.
   

Changing Ticket Number for New Truck

1. Once handheld has rebooted open RMS
   

2. At the main menu for RMS click the F8 button on the key pad

3. When the service menu opens click Status (this is where you will change the next ticket number for this truck).
   

4. Once the new ticket number has been entered click Cont/Save --> OK
   



5. Click Exit.
   
   

* You have successfully changed the truck number!*