Showing posts with label truck load. Show all posts
Showing posts with label truck load. Show all posts

Monday, February 4, 2008

IOException Error when printing Truck Load or Unload

When trying to print a truck load/unload you might encounter an error that looks like this:

*This error message is caused by too many truck load and unload reports being saved to the storage card. Clearing out old reports only occurs when reprint report is called; we are learning this functionality is not used enough in everyday activity because multiple drivers have called with this issue.

*By walking through the steps below every other week (this process only takes about 30 seconds), users will not encounter this error. Our next release will automatically delete old files.

The following steps walk you through how to clear out any truck load/unload reports that are older than 10days. These steps will work whether you are in Truck Load or Truck Unload.

  1. Click OK on the error message dialog box.


  2. Once the error message is gone, press and hold anywhere on the grid to activate the drop down list. Click Reprint Report.


  3. Once you click Reprint Report it should take you to a list of Saved Reports, click on any one of the reports listed.


  4. Click Print.


  5. When the dialog box pops up prompting if you want to print anther copy click No.


  6. Once you have the printout click Exit/Return.


  7. It will take you back to the main Truck Load or Truck Unload screen, click Exit/Print and it will print the original load/unload you were trying to print (as long as you have not rebooted the handheld since you saved the load/unload).



Tuesday, December 11, 2007

Printing Truck Load or Unload after being saved to StorageCard

Some of you have inquired how to print a truck load when you get the message saying an electronic copy has been saved to the storage card.
**The following steps can also be used to print a truck unload that has been saved to the storage card.**
Here is how to print the file:
1. You will get a message that looks like this:












*when you click ok on this message it will kick you out of truck load, re-open truck load and continue with the directions.

2. When you are on the main truck load screen press and hold anywhere on the screen, you will get a drop down box that looks like the following. Select Reprint Report from the list.












3. Once you click Reprint Report the Saved Load Reports menu will open, you will see the last 10 days of reports in the list.
4. Find the most current date and time listed.
Example: Invload20071211142727.prn - it is listed by year, month, date, and time.
Year: 2007
Month: 12
Date: 11
Time: 2:27:27 pm